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Cloud Studio Manager

Cloud Studio Manager
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Payment Processing Built Into Cloud Studio Manager

Cards, ACH and card on file, at the desk, online and in the app. Every payment is processed by Host Merchant Services and posted to the member’s record and your reports the moment it clears.
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Every Way a Member Pays

One processor behind every channel, so a class pack bought online and a drink bought at the desk land in the same place.

At the Desk

Tap or insert on the counter terminal, or key a card manually. Open a tab, split a payment, add a tip, and print or text the receipt. Each sale is tied to the member who made it.

Online and in the App

Members pay by credit or debit card or ACH when they book, buy a pack or renew a plan in the portal or mobile app. Saved cards make the next purchase one tap.

Autopay for Every Plan

Monthly and annual memberships charge on schedule, billing dates advance on their own, and a declined card goes to a recovery queue with the reason attached instead of quietly lapsing.

Card on File, Priced Like Card in Hand

Keep a member's card securely on file for autopay and counter charges. A card-on-file charge carries the same fee treatment as a card presented in person, so there is no second rate to explain.

From Card Tap to Closed Books

A payment is not finished when the card clears. It is finished when it shows up in the right place. Every transaction lands on the member’s profile and in your reports without a second entry, so the front desk, the bookkeeper and the owner are looking at the same number.
  • Refunds, voids and partial payments recorded against the original sale
  • Gift cards with live balances, transaction history and mixed payments
  • Revenue by source: memberships, packs, drop-ins and retail
  • Payment health: failed versus recovered, in one view
  • Export any report to CSV, Excel or PDF in one click
  • Next-day funding to your bank account

What It Costs

The software is $0 a month for every studio. No software fee, no per-user charge, no setup charge and no contract; the whole platform is included from the first login.
Cloud Studio Manager is built by Host Merchant Services, a payments company. HMS earns its revenue on payment processing rather than on software, which is why the software costs nothing.
Processing is priced on interchange-plus: you pay the card networks’ published interchange cost plus one transparent markup, itemized on every statement, with no software surcharge folded in.
  • Interchange-plus pricing
  • No application fee
  • No software surcharge
  • Next-day funding
  • 24/7 support
Send HMS your current processing statement and you will get the comparison in writing before you change anything.

Every Way a Member Pays

One processor behind every channel, so a class pack bought online and a drink bought at the desk land in the same place.

01

Create Your Studio Account

Sign up free and set up your plans, packs and retail items. The catalog imports from a spreadsheet if you already have one.

02

Complete the HMS Application

A short online application with no application fee. Approvals typically come back within a business day.

03

Charge the First Card

Terminals ship pre-configured. Autopay, the member portal and the app are live the same day the account is approved.

Locked Down Where It Counts

Payment data and studio access are protected without adding friction for the people who need to work fast.
  • 01. Card details are entered on secure, hosted payment pages, so card numbers stay off your forms
  • 02. Two-factor authentication on every account
  • 03. Passwordless sign-in with magic links and passkeys for staff and trainer accounts
  • 04. Role-based permissions across owner, front desk, coach and instructor
  • 05. Gateway and processing credentials never exposed to studio-side roles

Payment Processing FAQs

Host Merchant Services, the company that builds and runs Cloud Studio Manager. Processing, software and support come from one place.
Interchange-plus pricing: the card networks’ interchange cost plus one transparent markup, with no software surcharge.
Next-day funding is standard.
Yes. Saved cards are stored securely for autopay and counter charges, and members update them themselves from the portal or app.
The charge moves to the payment recovery queue with the decline reason attached. Staff can retry, switch to another saved card, or message the member from the same screen, and the plan stays intact while it is resolved.
Yes. Owners and staff can charge a saved card or key a new one from the mobile app, and the payment posts to the member’s record and your reports the same way as a desk transaction.

Free Software, Paid the Moment the Card Clears

Create your account, run your first payment through it, and see the whole platform working before the end of the day.
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