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Cloud Studio Manager

Cloud Studio Manager
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Powerful Features to Simplify Studio Operations

Run your studio with clarity and control. Cloud Studio Manager brings scheduling, billing, marketing, and client communication into one platform.
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Cloud Studio Manager

Fill the Calendar, Then Keep It Full

Publishing a schedule is the easy part. The hard part is the Tuesday 6pm class with four people signed up, two of whom will not show, and a waitlist of six who never hear about it. Cloud Studio Manager closes that gap on its own.

01

Recurring Classes and Appointments

Build a term’s worth of schedule in one pass. Room and instructor calendars stay in sync, capacity limits are enforced, and blackout dates apply across the board.

02

One-Tap Waitlist Promotion

A cancellation opens a spot, you promote the next person in line with one tap, and the text goes out from your studio’s dedicated number.

03

No-Show Nudges

Members whose attendance is slipping get a prompt before the habit breaks, rather than a win-back email three months later.

04

Rooms With Their Own Hours

Every space, court or bay carries its own open days and operating hours. The booking calendar reflects how the building actually works.
Guests can book without creating an account, and walk-ins can join the queue from their phone at the door.
See Scheduling in the Demo

One Parent, One Payment, Four Schedules

Most studios have families on the roster and no clean way to handle them. The parent’s card is on file under a child’s name, or under three children’s names, and nobody can say which sibling the June charge belonged to.
Family and dependent accounts fix the shape of the problem. A guardian owns the account and payment method. Each dependent has their own profile, class history, attendance record and progress. The guardian books for any of them, sees everything in one household view, and receives one bill.
When circumstances change, billing ownership transfers cleanly without rebuilding a profile or re-entering a card.
  • One responsible payer, one payment method, one statement
  • Book on behalf of any dependent from the guardian’s login
  • Separate schedules, attendance and history per family member
  • Billing ownership hands off without touching underlying records
See a Household Account →
Cloud Studio Manager
Cloud Studio Manager

Plans That Survive Real Member Behaviors

Members upgrade, downgrade, freeze for a month, come back in August, and buy a ten-class pack on top of an unlimited plan.
Sell monthly and annual memberships, class packs and drop-ins from one place, with auto-renew, pauses, expiries and clear status on every record. Recurring billing dates advance on their own as charges process, and failed payments surface in a queue with the reason attached instead of quietly lapsing.

Paperwork Done Before the First Visit

Send an intake form or waiver as a public link. The client signs on their phone, and the completed document lands on their profile with consent and signature stored.
Front desk detail that matters more than it sounds: every member carries a member number in the format your studio already uses, assignable in bulk on import, and search resolves a partial name or a phone number without a full record lookup.
Cloud Studio Manager

Rank and skill progression, if you need it

Studios running belts, levels or graded skill programmers can build their own rank system and track each student’s progress from a dedicated dashboard panel. It is off unless you turn it on, and invisible when off.
Built for Martial Arts

Locked Down Where It Counts

Protect studio operations without adding friction for the people who need access.
Cloud Studio Manager

Recurring Billing

Plans charge on schedule, billing dates advance automatically, and failures route to a recovery queue.

Point of Sale and Retail

Sell attire, equipment and add-ons. Open tabs, split payments, tips, and every sale tied to a member profile.

Gift Cards

Live running balances, transaction history, refunds and mixed payments, plus a one-page certificate with QR code.

Reporting That Reconciles

Revenue by source, payment health, failed versus recovered. Export any view in one click.

Reach the Right Forty Members,
Not All Four Hundred

Features | Cloud Studio Manager
1

Build the audience.

Segment by membership status, demographics, birthdays and reservation history. Suppressed contacts are removed before the preview count.

2

Write it.

Use the block editor, import a Mailchimp campaign or have AI draft email and SMS copy from a one-line brief.

3

Send it.

Email runs through verified infrastructure. Texts come from your dedicated number with carrier registration handled for you.

4

Read the result.

Campaign analytics report complete totals across every send, matching the numbers your provider recorded.

Booking confirmations, appointment reminders, renewal notices and mobile push notifications run the same way, and every message is logged on the member’s profile.

The Quiet Layer Doing the Guesswork for You

Ten AI capabilities shipped this release. None of them send anything to a member without a person approving it first. They turn gut-feel judgment calls—who is drifting, which class will run half empty, what to offer—into a number and a reason.

Know Who Is Leaving While You Can Still Stop It

Churn-risk scoring reads attendance patterns, engagement and payment history, then bands every member by risk with the specific drivers named: three weeks since last visit, a failed payment, a membership flagged at-risk. Win-back recommendations turn each of those into a next action matched to the cause. A failed payment routes to a staff call, not a discount email. Inactivity gets a free session at high risk and a check-in message at medium. Offer size and urgency scale with the risk band.
Everything is staged. You see the member, the channel, the offer and the amount before anything commits, and you approve or edit each one. Accepted recommendations become real artefacts through the automation engine: an email, a text, a staff task, or an account credit. Dismissals are logged with a reason so the same member does not resurface unexplained next week. Reusable playbooks let you save a sequence that works and enrol members into it.
Cloud Studio Manager
Cloud Studio Manager

Predict the Empty Seat and Fill It First

No-show prediction scores upcoming classes ahead of each session, with the contributing factors shown — attendance history, lead time, time of day, how long the member has been with you. Smart waitlist fill compares predicted attendance against capacity and promotes from the waitlist before the room is short, using the same eligibility rules and promotion events as a manual promotion.
Alongside it, demand forecasting recommends what to schedule, when and at what capacity. Space utilization analytics surface your genuinely dead hours and your real peaks, flag double-bookings and capacity mismatches, and let you preview a schedule change before committing it. The change is re-validated against live data on the way in, so a conflict cannot slip through the preview.

A Booking Assistant Members Can Just Talk To

“Anything open in Thursday evening yoga?” The conversational assistant checks real availability across your spaces, confirms the member is eligible, and completes the booking. It confirms before it commits, and it holds context across a multi-message conversation rather than losing the thread.
Cloud Studio Manager

POS Upsell Suggestions

Natural-Language Product Search

AI Campaign Copy for Email and SMS

Product Catalogue Copy

Class-Pack and Plan Recommendations

Setup Assistant

POS Upsell Suggestions

Natural-Language Product Search

AI Campaign Copy for Email and SMS

Product Catalogue Copy

Class-Pack and Plan Recommendations

Setup Assistant

Off by Default, and Off Means Off

Every capability has its own toggle at Settings → AI Features, per studio. When a capability is off, the endpoint is closed—not just the button hidden. Nothing scores, nothing computes and staff see a clean disabled state. Usage is metered, rate-limited and capped daily. Member data is scoped to your studio and scrubbed before it reaches a model, and no AI feature can invent a price, plan or product.

Answer the Question Before the Meeting Ends

Filter by date, class, service, instructor or channel, then export the view you are looking at to CSV, Excel or PDF in one click. The mobile app exports POS reports the same way, so the numbers you quote from the floor match the ones in the office.
Track

Revenue by Source

Measure

Class Fill Rates

Spot

No-Shows & Late Cancels

Monitor

Payment Health

From Card Tap to Closed Books

Cards and ACH, at the desk or online, with every transaction landing in reports without a second entry. Next-day funding is available through Host Merchant Services.
  • Two-factor authentication, system-wide
  • Passwordless sign-in with magic links and passkeys for staff and trainer accounts
  • Role-based permissions across owner, front desk, coach and instructor
  • Gateway and processing credentials never exposed to studio-side roles
  • PCI-compliant payment processing through Host Merchant Services
Cloud Studio Manager

Your Studio, Open on Their Phone

Members book, cancel, reschedule, join a waitlist, update a card, sign an outstanding waiver and check remaining pack credits from any device.
Owners and staff run the same studio from the app, down to taking a payment and exporting a report. Push notifications carry the things that cannot wait for an email.

Questions, Answered Clearly

Yes, $0 a month for every studio, regardless of who processes your payments. There are no tiers and no paid add-ons. Host Merchant Services funds the platform through payment processing, and studios that switch receive a match-or-beat rate guarantee.
Yes. A guardian owns the account and payment method while each dependent keeps their own schedule, attendance and history, all visible in one household view.
No. Every AI capability has its own toggle per studio. Turn on what earns its place and leave the rest closed—when a capability is off, it does not run at all.
Yes. Your studio gets its own dedicated number. Carrier registration, including 10DLC and toll-free verification, is handled for you. Reminders, waitlist alerts and campaigns all arrive from you.
Yes. Build your own belt, stripe or level system, track each student’s progression, and see the whole roster’s standing from one panel.
Yes. Public booking links work for guests with no login, and walk-ins can join the queue from their phone at the door.

What It Costs: Nothing

Cloud Studio Manager is $0 a month for every studio. No software fee, setup charge, per- user pricing, contract or requirement to move your payment processing. The whole platform is included either way.
If you choose Host Merchant Services, you get a match-or-beat rate guarantee, interchange-plus pricing with no software surcharge, next-day funding, 24/7 support and no application fee.
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