Privacy Policy

Introduction

At Cloud Studio Manager, your privacy is a top priority. As a provider of advanced studio management software, we are committed to protecting the information you share with us when using our appointment scheduling platform, yoga studio software, salon and spa management tools, and fitness and wellness business software. This Privacy Policy explains the types of data we collect, how we use it, and the choices you have regarding your personal information. By using CloudStudioManager.com, you agree to the terms outlined below. Please read this policy carefully and reach out to us with any questions or concerns.

Information We Collect

We collect information to deliver an optimal user experience and ensure our cloud studio manager tools meet your operational needs.

1. Information You Provide

  • Account Creation: When you sign up or request a demo, we collect your name, studio name, email address, phone number, and payment details.
  • Platform Usage: While using features like appointment scheduling, session tracking, or client management, you may provide data about clients, schedules, services, staff availability, and sales performance.
  • Customer Support: Any communication, feedback, or support requests may be retained to improve our service and resolve issues.

2. Information Collected Automatically

  • Device and Usage Information: We automatically gather your IP address, browser type, device ID, OS, and feature usage within our platform.
  • Cookies and Tracking Technologies: Cloud Studio Manager uses cookies and similar technologies to remember your preferences, enhance navigation, and measure platform engagement. (See our Cookie Policy for details.)

How We Use Your Information

We process your data to ensure secure, reliable, and efficient service delivery across our studio management platform:

  • Account Management: To register users, manage logins, and provide access to key features like appointment scheduling software and client tracking.
  • Service Delivery: To enable core tools including class management, calendar syncing, automated notifications, and reporting.
  • Customer Support: To assist with inquiries, resolve issues, and enhance user experience.
  • Platform Improvement: To evaluate usage trends, develop new features, and optimize system performance for yoga studios, salons, and wellness businesses.
  • Communication: To send updates, security notifications, feature announcements, and service improvements. You may opt out of marketing emails at any time.
  • Legal and Security Obligations: To comply with legal requirements, prevent fraud, and protect user data.

How We Share Your Information

We respect your privacy and do not sell your personal information. Data may be shared only under these conditions:

  • With Service Providers: We may share data with trusted third parties (e.g., payment processors, hosting providers) who help operate the studio management software.
  • Legal Requirements: If legally required, we may disclose your data to regulatory or law enforcement agencies.
  • Business Changes: In the event of a merger or acquisition, your data may be transferred with appropriate notice and continued protection.
  • With Your Consent: If you connect third-party tools (e.g., accounting platforms or marketing apps), data may be shared as needed to enable integrations.

Data Security

We take data protection seriously and use industry-standard practices to secure your information:

  • Encryption: Sensitive data is encrypted both in transit and at rest.
  • Access Control: Only authorized personnel may access user data, strictly for operational needs.
  • Routine Security Audits: We conduct regular reviews of our systems and cloud studio manager tools to identify and fix vulnerabilities.

    While no system can be 100% secure, we encourage users to use strong passwords and contact us immediately if they suspect unauthorized access.

Your Rights and Choices

You have control over your data and the way it’s used:

  • Access and Updates: Log in to your account to view, correct, or update your profile information.
  • Data Deletion: You can request to delete your personal data, subject to our legal or contractual obligations.
  • Email Preferences: Adjust your communication preferences by unsubscribing or contacting our support team.
  • Cookie Settings: Manage cookies through browser settings or in-app controls.

To exercise any of these rights, please contact our privacy team via the support page.